Privacy PolicyRETUNE AI Inc., together with its affiliates ("Re:tune", "we", "our" or "us"), provides certain technology services (collectively, the "Services"). This Privacy Policy ("Policy") describes how we collect, use, disclose and protect information from and about you through the Services, our website https://retune.so/, any other website or mobile application that links to this Policy (the "Site"), and any other interactions (e.g., customer service and other communications) that you may have with Re:tune.PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE THE SERVICES.Scope of this PolicyFor purposes of this Policy:- An "Authorized User" means an individual who accesses the Services as, or on behalf of, a Customer, including Customer personnel.
- A "Customer" means an entity that has contracted with Re:tune (such as through our Terms of Services) to access our Services.
- A "Customer End User" means an individual whose information Re:tune receives from Customer, or otherwise processes on Customer's behalf, in connection with the Services provided by Re:tune to Customer.
- A "Site Visitor" means an individual who visits our Site outside of the context of our Customers' use of the Services.
- Sign up for and use the Services
- Communicate with us (for example, when you communicate with our customer service teams or submit requests or questions to us via online forms, email, phone, chat, message boards, or otherwise)
- Interact with us by phone, email or message boards in our sales and marketing efforts
- Attend our conferences or events or interact with us at other conferences or events
- First and last name
- Business contact information (email address, phone number, postal address)
- Personal contact information (email address, phone number, postal address)
- Username and password associated with the Services
- Your position and role in your company or organization
- Any other information you choose to directly provide to us in connection with your use of the Site or Services
- Provide and maintain our Site and Services
- Respond to your inquiries and requests for information, and provide you with more effective and efficient customer service
- Engage in analysis and research regarding use of the Site and Services, improve the Site and Services, and develop new products and services
- Measure the effectiveness of our advertising and deliver relevant advertising to you
- To suggest Services that may be of interest to you
- Secure our Site and Services and resolve technical issues being reported
- Comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others
- Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others
- Where we need to perform the contract we are about to enter into or have entered into with you for the Site or Services
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
- Where we need to comply with a legal or regulatory obligation
- Where we have your consent to process your information in a certain way
1. Analytics.
We may use third-party web analytics services (such as those of Google Analytics) on our Site or Services to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. If you receive email from us, we may use certain analytics tools to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.2. Third Party Advertisers.
We may partner with third parties to either display advertising on our Services or to manage our advertising on other websites or apps. Our third party advertisers may use Tracking Technologies to gather information about your activities on our Services and other websites and apps in order to provide you advertising based upon your browsing activities and interests.- Service Providers.
We provide access to or share your information with select third parties who help us deliver or improve our Site and Services or perform services on our behalf, including billing and payment, advertising and marketing, analytics, fraud prevention, research, data storage or processing, security, and consulting and legal services.- Protection of Re:tune and Others.
By using the Site or Services, you acknowledge and agree that we may access, retain, and disclose the information we collect and maintain about you if required to do so by applicable law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process (e.g. a subpoena or court order); (b) enforce any contracts with you; (c) respond to claims that any content violates the rights of third parties; and/or (d) protect the rights, property or personal safety of Re:tune, its agents and affiliates, its users and/or the public.- Business Transactions.
In accordance with applicable legal obligations, your information may be provided to third parties in connection with a merger or acquisition (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Re:tune or our assets, or as part of a corporate reorganization or stock sale or other change in corporate control or business change, including for the purpose of determining whether to proceed or continue with such transaction or business relationship.- Aggregate/De-Identified Information.
From time to time, we may share Aggregate/De-identified Information about use of the Site or Services or our user base with partners and others in our discretion, but such information will not identify you personally.- With Your Consent or at Your Direction.
In addition to the sharing described in this Policy, we may share information about you with third parties whenever you consent to or direct such sharing.- provide access to and/or a copy of certain information we hold about you
- update information which is out of date or incorrect
- delete certain information that we are holding about you
- restrict the way that we process and disclose certain of your information